Benefits of online portals for owners and tenants

Benefits of online portals for owners and tenants

Do you find yourself constantly trying to track down tenant payments, emails, or paperwork? It can be exhausting keeping everything organized, especially if you own multiple rental properties.

Have you considered upgrading to a tenant portal? In this article, we'll explore the many online portal benefits, and how tenant online services can enhance your landlord-tenant experience.

Streamlined Communication

Although multiple communication methods can be convenient, they can also cause havoc. Your tenant may send you different messages through email versus text messages.

One of the best owner portal features is the ability to communicate directly with your tenants. Send out newsletters or notices with the touch of a button.

Another perk is that you'll have a singular record of communication with your tenants. No more hunting down emails and text conversations. These records can be especially helpful if you need them for legal purposes.

If you work with a property management company, they can use the tenant portal and communicate with tenants on your behalf.

Easy Payment

Payment used to be as simple as handing over cash or a check. With the advent of technology, payment options have exploded in the last few decades.

It may seem attractive to offer payment flexibility for your tenants. However, different methods can complicate things when it comes to accessing financial records for your rental property business.

By giving your tenants one payment option, the process becomes much simpler. You won't have to check different platforms or wait for a check in the mail with the rent money. 

For tenants who may forget to send their rent, you can set up automatic payments. Whenever rent is due, the money will be withdrawn from their account through the tenant portal.

Digital Records

As a landlord, it's vital to keep records of everything. Even if something seems trivial or unnecessary, it is best practice to keep it, just in case.

With a tenant portal, you can upload and store documentation in the cloud. Access important documents from any device.

You also won't have to worry about losing your paperwork due to electronic failure or even a fire. Gone are the days of ruffling through a file cabinet, looking for a lease agreement.

An All-Inclusive Platform

A tenant portal is perfect for digital property management because it's a space where you can keep everything. From paperwork to payment methods, you can find it all in one place.

To make it even easier, consider partnering with a property management company. They can handle every aspect of the tenant relationship for you.

So Many Benefits of a Tenant Portal

A tenant portal is one of the most valuable property management tools in your landlord arsenal. With these advantages, you can create an optimized experience for both yourself and your tenants.

Experience these benefits and more with the assistance of PMI Michiana. Our cost-effective services and detailed tenant screening processes mean you'll only have the best tenants residing in your properties.

Ready to see how much you can make, and even more online portal benefits? Reach out to us today for your free rental analysis.

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